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If you have questions, we can help! Listed below are commonly-asked Book Adventure questions. Click on any question to see its answer. Why do I need to register? How do parents get e-mail if they don't already have e-mail? What do they do? What's a User Name? When registering, I keep getting the message: “Sorry that user name is already in use. Please select another.” What does that mean? Why must a parent's e-mail address be submitted? What's a Class Name? Why does a Class Name need to be submitted? I want to learn more about Book Adventure. Is there anything I can print out? What do I do if I forget my password? How do I link my home playing student’s account to my parent account? When I try to log in, I keep getting the Beware of Dog page. What do I do? My child had trouble logging in and received the lock out message. My child was locked out of his/her account, but I never received an email from Book Adventure with the correct log in information. Why is this? I received an email from Book Adventure telling me that my child’s account was locked for 30 minutes. My child wasn’t on the Book Adventure site, so why am I getting this message? Questions About Book Finder How can I find a really cool book to read? How do I print out a list of books? Can I read books online that I search for at Book Adventure? Questions About Quiz-O-Matic What if a kid can't find the book he/she read? What if Quiz-O-Matic won't let a kid take a quiz? What if my child reads a book from the Book Finder, but can’t find the quiz in the Quiz-O-Matic? How come points are not earned for every quiz that is taken? Questions About Prizes How many points are quizzes worth? Questions About Prizes How does a kid get prizes? How long does it take a prize to get to a kid? What happens to prize points if a parent or teacher doesn’t approve a child’s prize request or the child does not print the prize or prize certificate? I still have questions or I have suggestions.
General Questions
Why do I need to register? How do parents get e-mail if they don't already have e-mail. What do they do? If a parent does not have an e-mail account, they should click on the "Parents Place" button on the homepage and then click on the "FAQ" button. Here a parent will be able to access Lycos for a free e-mail account. back to top A User Name is the made-up name that you pick when you register. Unlike your real name, it can be anything you want, just make sure it is unique. We have a lot of users on the site, so be creative when choosing your user name. back to top You have chosen a user name that is already being used by another member of Book Adventure. To create a user name try combining names with numbers that are significant to you. A birth year, sports number or part of a phone number are good. For example: Elvis1990 or Elvis89. You can also try different combinations of your name. For example: PresleyElvis, ElvisP, PresleyE or PresleyEA. Be as creative as you can. back to top Why must a parent's e-mail address be submitted? A parent's e-mail address lets us know where to send messages in order to ask for approval on all prize requests. When a parent's e-mail address is submitted, we can tell them that their child has registered at Book Adventure; once the parent registers, the child can start redeeming prizes! (Remember that a kid can still play without a parent's e-mail address, they just will not be able to win the prizes that need their parent's approval.) back to top When a teacher registered, he or she chose a Class Name for the whole class to use. That way, when a student starts quizzing and earning prizes, their teacher can see how well they are doing, and we know who to ask for prize approval. Click here for additional help. back to top Why does a Class Name need to be submitted? When a Class Name is submitted, we can tell the teacher that a student has registered at Book Adventure. He or she can then see how the student is doing and approve their prize requests. back to top I want to learn more about Book Adventure. Is there anything I can print out? Definitely! The homepage, Kids Zone, Parents Place, and Teachers Lounge allows a visitor to browse the various features Book Adventure offers. Additionally, Tour the Site serves as a quick and informative introduction to Book Adventure, showing its features and functionality. All six pages can be printed out, giving you a reference that details Book Adventure's goals and activities while showing what its user experience entails back to top What do I do if I forget my password? When you register, after entering your password twice, you are asked to enter a hint. If you forget your password, simply click on the "forget your password" sentence in the Log-on yellow circle on the homepage. Enter your user name in the field under "Forget your password?" and your hint will be displayed. Always select a user name and password that you will remember, and record it in a secure place. back to top How do I link my home playing student’s account to my parent account? The key to linking a parent and home playing student’s account is the email address. Make sure the email address is the same on both the parent and child’s Account Information page. When I try to register as a parent, I get the message: “There is someone else registered with that email address. Please select another.” What does that mean? When you receive that message, it means you are already registered as a parent with Book Adventure. Email the webmaster at bawebmaster@bookadventure.com and ask for your user name and password. Please be sure to include the email address you put on your registration. back to top When I try to log in, I keep getting the Beware of Dog page. What do I do? First make sure you are using the correct log in information. You can verify this by emailing the Book Adventure webmaster at bawebmaster@bookadventure.com with the log in information you are trying. The next thing you can do is check the security settings on your computer. If they are set too high, they may not let your computer accept cookies. To change this on Internet Explorer, perform the following steps:
My child had trouble logging in and received the lock out message. This happens when a child enters the incorrect user name and password 5 times.
If your child is entering the correct user name, but the password is not correct,
an email will be sent notifying you that your child has been locked out and provide
you with the correct log in information.If your child is entering the wrong user name,
the email will be sent to the email address linked to that user name.
If that user name belongs to someone else, they will get the email.
My child was locked out of his/her account, but I never received an email from
Book Adventure with the correct log in information. Why is this?
I received an email from Book Adventure telling me that my child’s account was locked for 30 minutes. My child wasn’t on the Book Adventure site, so why am I getting this message? Questions About Book Finder
How can I find a really cool book to read? How do I print out a list of books? Book Adventure allows you to create reading lists once you register, which can be customized to grade level, interests, or favorite author. For example, to access reading lists by grade level, follow these steps:
Can I read books online that I search for at Book Adventure? Book Adventure does not provide books online. Readers use Book Adventure to create reading lists based on their grade level and interests, locate the books at their school, home, library, or bookstore, and take quizzes at Book Adventure's Quiz-O-Matic. back to top Questions About Quiz-O-Matic
What if a kid can't find the book that he/she read? What if Quiz-O-Matic won't let a kid take a quiz? What if my child reads a book from the Book Finder, but can’t find the quiz in the Quiz-O-Matic? Check to see if quiz level parameters have been set up. Quiz level parameters limit what grade level books a child can quiz on. They can be set up by teachers or parents through their Account Information page. See the Parents Place FAQ’s or the Teachers Lounge FAQ’s for more information. back to top How come points are not earned for every quiz taken? Book Adventure has been modified so that Readers now only receive points for the highest score greater than 90%** when taking quizzes on a book. **For reading level K-2, the percentage is 80% instead of 90%. For more information on this change, click here. back to top How many points are quizzes worth? That depends on the grade level of the quiz. Students taking quizzes on books for grades k-2 can earn a maximum of 100 points for a 5 question quiz. Students taking quizzes on books for grades 3-5 can earn a maximum of 150 points for a 10 question quiz. Students taking quizzes on books for grades 6-8 can earn a maximum of 200 points for a 10 question quiz. Questions About Prizes
How does a kid get prizes? Some prizes are "Instant Win" prizes (See Cool Stuff), and can be printed out directly from a computer. These prizes do not require parent or teacher authorization. back to topHow long does it take a prize to get to a kid? Once a parent or teacher has approved a prize, the child needs to log back into his/her account and click on Prize Status. If the prize is a downloadable prize, follow the directions on the site to download it, print it and have it immediately. If the prize has a certificate, it needs to be printed, filled out and mailed to the sponsor. The sponsor will mail the prize to the address on the certificate. There are no prizes that are sent automatically to a child. back to top If a parent or teacher doesn't approve a prize, or if 30 days pass after a kid has picked the prize, all points will be returned back to the kid. That means the child gets to pick a new, different prize! If a parent or teacher disapproves a prize request, the points are automatically reinstated to the kid. back to topI still have questions or I have suggestions. For questions we did not cover above or if you have a suggestion, compliment or complaint, please contact us at Book.Adventure@educate.com. Please include in the subject line the nature of the email (ie: question, compliment, etc.). back to top |
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